Stellar Knowledge Base
If free trial version of Stellar Data Recovery software is showing preview of a file, its paid version should definitely be able to recover the file.
However, this may happen if scan was performed with a different version of the software or different scanning options were used in demo version. There is no difference in the functionality of the demo and paid version as same software is activated with the activation key.
If you are facing this kind of problem share with us screenshots of below:
- Preview of files in demo version of software.
- Preview window in paid version of software.
Our support team will look into the matter and get in touch with you to resolve the issue.
Stellar Data Recovery Professional Stellar Data Recovery Professional is a do-it-yourself data recovery software that helps you to easily recover deleted files & folders, missing or corrupt partitions and even accidentally formatted hard drives.
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We purchased your software to repair mostly tiffs and it seems to do nothing whatsoever, any suggestions!?
Stewart
John Mason Printers
Stewart
Abdul Majid
Dear Stewart,
We understand the inconvenience caused to you and would like to analyze the details.
Please use Advance Repair option if it is available for your files else please submit a ticket to our support team from the below link and they will guide you further:
https://tickets.stellarinfo.com/portal/signin