Summary: iTunes error ‘iTunes could Not Connect to this iPhone. The value is missing’ appears when iTunes fails to detect your iPhone. If you are stuck due to missing value error, perform the 5 troubleshooting methods shared in this post to fix the issue.
The iTunes error ‘‘iTunes could Not Connect to this iPhone. The value is missing’ appears when iTunes fails to detect your iPhone.
The message can appear in iTunes in different situations such as,
The iTunes ‘missing value’ message can pop up with any iPhone model, be it iPhone X, iPhone XS, iPhone 8, iPhone 7, iPhone 6 or lower versions.
In any case, whenever, you are stuck due to missing value error, perform the below troubleshooting methods to get out of the situation.
Updating applications and devices has proved to be the most workable solution to such problems. So, begin with getting the latest version of your iTunes.
Error, ‘iTunes Could Not Connect to This iPhone, the value is missing’ should get resolved after updating iTunes.
Privacy & Restrictions on your iPhone can also lead to ‘value is missing’ iPhone error. Check Restrictions under Setting on your iPhone and turn them off.
If updating didn’t help, try reinstalling iTunes on your computer.
You can do this only on Windows PC. Apple doesn’t allow to uninstall iTunes on Mac machines.
Further, uninstall all other items related to iTunes listed under Programs and Features by using this method. Remove Apple Support software, Apple Mobile Device Support, Apple Application Support, and Bonjour and others.
Next, you can reinstall the latest version of iTunes from the Microsoft Store or download from Apple’s website.
If ‘iTunes could not connect to this iPhone the value is missing’ error appears when you connect disabled iPhone, use Recovery Mode to fix it.
Since iPhone in Recovery Mode erases the existing data on your device, ensure that you have the latest backup in iCloud or iTunes. You can later restore your iPhone data from backup.
Wait for the process to finish. Next, restore your iPhone from iTunes or iCloud backup.
Bringing your iPhone to Device Firmware Update (DFU) Mode can also fix error ‘iTunes could not connect…. value is missing.’
Like Recovery Mode, it also leads to complete data loss. Thus, ensure that you’ve taken backup in iCloud before getting your phone to DFU Mode.
The process to DFU Mode is almost same as Recovery Mode. The only difference is that the screen remains blank in DFU Mode while Recovery Mode shows the ‘Connect to iTunes’ message.
After you restore iPhone with iTunes, exit DFU Mode. When you exit DFU mode, remain connected to iTunes. Hold down the Home and power buttons on your iPhone. Press the power button and your device reboots as normal.
| Are you unable to restore iPhone data from iCloud after Recovery Mode or DFU Mode?
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The message ‘iTunes could not connect to this iPhone the value is missing’ gets especially annoying if it appears on connecting a disabled iPhone to the computer. This can lead to loss of photos, videos, contacts, messages, call history etc. from your iPhone.
This post shared five ways to fix the ‘missing value’ error in iTunes in different situations.
You can resolve the problem simply by updating iTunes, removing restrictions on your iPhone or reinstalling iTunes.
In case these methods don’t work, bring your iPhone to Recovery Mode or DFU Mode. They are complex methods, but offer assured solutions to fix the ‘iTunes value is missing’ error.
Sumona is a tech blogger, avid photographer, & technogeek with vast experience in writing about media file recovery tips and tutorials. She has over 10 years of experience in media file recovery/media file repair technology. She is passionate about Photography, Creative Designing, Music, and Exploring lesser-known destinations.
