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File Repair 5 minute read

Error Solved – ‘The File is Corrupted and Cannot Be Opened’ in Excel

Updated on January 21st, 2022
Charanjeet Kaur
Written By
Charanjeet Kaur
Alexis Llontop
Approved By
Alexis Llontop

Summary: Unable to open Excel file due to the error ‘The file is corrupted and cannot be opened’? Read this blog to find more details about the error, possible reasons behind it, and solutions to fix the error. In addition, the blog mentions about Stellar Repair for Excel software that can help fix the Excel error in a few clicks. Download the software now and see free preview of the file.

Error Solved – ‘The File is Corrupted and Cannot Be Opened’ in Excel

Contents

  • About the Error
  • Conclusion

About the Error

Microsoft Excel is a widely used spreadsheet application that comes bundled with MS Office. Users tend to update the application with new security patches and features. Sometimes these updates can cause problems, and result in “The file is corrupted and cannot be opened” error.

the file is corrupt and cannot be opened
Figure 1 – Excel File Corrupted Error Message

Other Possible Reasons behind ‘The File is Corrupt and Cannot Be Opened’ Excel Error

  • Opening an older Excel version file in a newer version of Excel. For instance, opening Excel 2013, 2010, or earlier version in Excel 2016.
  • When attempting to open a Microsoft Office (Excel) email attachment in Microsoft Outlook 2010, MS Office 2010 reports a problem with the file preventing it from opening.

How to Fix the ‘Excel File is Corrupt and Cannot Be Opened’ Error?

Here are a few possible solutions that you can try to fix the ‘Excel file is corrupt and cannot be opened’ issue and open your Excel file.

Solution 1: Changing Component Services Settings

Solution 2: Changing the Protected View Settings

Solution 3: Repair Excel Files using Excel Repair Software

Solution 1: Changing Component Services Settings

[Caution] Changing Component Services settings requires making changes to the registry, and any mistake can harm your computer.

Follow these steps to change ‘Component Services’ settings:

Step 1: Click ‘Start’ or ‘Win+R’ and type ‘dcomcnfg’ and press ‘Enter’.

Step 2: In the navigation pane, expand the ‘Component Services’, and then expand ‘Computers’.


Changing Component Services Settings
Figure 2 – Component Services Settings

Step 3: Next, right-click on ‘My Computer’, and then click ‘Properties’.

Step 4: When the ‘My Computer Properties’ dialog box appears, click on ‘Default Properties’ tab and then set the following values:

  • Default Authentication Level: Connect
  • Default Impersonation Level: Identify
My Computer Properties
Figure 3 – Illustrates My Computer Properties

Step 5: Click ‘OK’ to change ‘Default Properties’

Solution 2: Changing the Protected View Settings

[Caution] Disabling the ‘Protected View’ can put your system at high risk. Viruses attached to the Excel files can attack and infect your system. Be careful before using this option.

Excel 2010 file cannot open due to ‘Protected View’ setting in Microsoft Outlook 2010. And so, changing the setting may help fix the error. For this, perform these steps:

Step 1: Open MS Excel 2010, go to the ‘File’ menu and click ‘Options’.

Select Options in Excel 2010
Figure 4 – Options

Step 2: When the ‘Excel Options’ window opens, click on ‘Trust Center’ and then on ‘Trust Center Settings’.

Trust center settings in Excel
Figure 5 – Open Trust Center Settings

Step 3: Next, choose ‘Protected View’ and uncheck all the options including ‘Enable Protected View for Outlook attachments’ if you use Outlook for email.

change protected view settings
Figure 6 – Uncheck Protected View Settings

Step 4: Click ‘OK’. Restart the application and try opening the Excel file again.

If none of the above solutions works for you, it’s very likely that your Excel file is severely corrupt. To repair corrupt Excel files, you need to use advanced options like Stellar Repair for Excel tool. It repairs the corrupt and damaged Excel files and helps in retrieving lost data.

Solution 3: Use Excel Repair Software to Fix ‘Excel File is Corrupted and Cannot Be Opened’

Considering the risks associated with the above solutions, it’s better to use an Excel repair tool to repair single or multiple corrupt Excel files at once. The process is simple, and even a novice can use the Excel file repair tool to repair Excel files with the help of following steps:

Step 1: Download Stellar Repair for Excel tool and install it.

Free download

Step 2: Launch the software. In software main interface, click ‘Browse’ to select the file. If you don’t know the file location use the ‘Search’ option.

Browse and Search
Figure 7 – Illustrates Selecting Corrupt Excel File in Stellar Repair for Excel

Step 3: Select file, and then click Repair.

select corrupt file and repair
Figure 8 – Illustrates Initiating Excel File Repair in Stellar Repair for Excel

Step 4: The software scans and lists the Excel file in the left pane. Click on the file to preview its recoverable objects in the right pane.

preview recoverable excel objects
Figure 9 – Illustrates Preview of Recoverable Excel File Objects

Step 5: Save the repaired file at either default location or a user specified location.

select repaired file location
Figure 10 – Illustrates Saving Repaired Excel File in Stellar Repair for Excel

Step 6: Click ‘OK’ to save the repaired Excel file. After the repair process completes, browse to the location and open it with MS Excel 2010 or any other version.

repaired file saved
Figure 11 – Illustrates Saving Complete Message in Stellar Repair for Excel

You will be able to access your Excel file from the selected location.

Conclusion

You can use the first two possible solutions to fix “the file is corrupted and cannot be opened” error. If you can access the file, save its data and restore the default settings. However, if the file is corrupt and the data retrieved using the first two solutions is inconsistent or incomplete, use Stellar Repair for Excel. This tool can help you recover Table, Chart, Chart Sheet, cell comment, Image, Formulae while preserving the worksheet properties and cell formatting. You can also preview the file and verify the data inside the file before saving it.

About The Author

Charanjeet

Charanjeet is a Technical Content Writer at Stellar®who specializes in writing about databases, e-mail recovery, and e-mail migration solutions. She loves researching and developing content that helps database administrators, organizations and novices to fix multiple problems related to MS SQL and MySQL databases and Microsoft Exchange.

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15 comments

  1. Teresa says:
    November 24, 2020 at 5:35 pm

    Trying to use repair to recover an excel file. It starts to repair and run then just disappears???

    Reply
    1. Eric Simson says:
      November 25, 2020 at 6:07 am

      Hi Teresa, you can try Stellar Repair for Excel to overcome this problem.

      Reply
  2. Sunny says:
    October 26, 2020 at 8:19 am

    HI,
    I encountered the error while inserting usb to format. i formatted and then recovered the excel file which was password encrypted. after recovering the file when i opened the file it asked password and after entering the password then it says “the file is corrupted and cannot be opened”. i really need this file

    Reply
  3. Vishnu Abby says:
    June 6, 2020 at 9:15 am

    Solution 2 worked for me. Thank you so much.

    Reply
  4. gaurav kumar says:
    March 17, 2020 at 12:04 pm

    Thank you so much. Solution 2 worked.

    Reply
  5. Michael S. Sherrer says:
    December 26, 2018 at 6:21 am

    Through this tool, I have easily fixed the file corrupt error message and access Excel file.

    Reply
    1. Eric Simson says:
      December 26, 2018 at 9:08 am

      Great.
      If you need any technical assistance contact us.

      Reply
      1. Riyaz Ahmad says:
        May 29, 2020 at 5:45 am

        Dear sir i need a help so plz i cant access the word doc as well as excel files also so plz tell me what i can do and how i recover that data.

        thanking you

        Regards
        Riyaz

      2. Charanjeet Kaur says:
        August 14, 2020 at 8:11 am

        Hi Riyaz,

        Try repairing your MS Office installation. If this doesn’t fix the issue, here’s a guide you can refer: https://www.stellarinfo.com/article/repair-Office-2016-files.php

  6. Maurice B. Wooten says:
    December 19, 2018 at 10:51 am

    While accessing the Excel file, I have encountered a random error the file is corrupted and cannot be opened. To resolve this problem I have to go through from all manual ways which are suggested above but can’t fix it.

    URGENT!

    Reply
    1. Eric Simson says:
      December 19, 2018 at 6:11 am

      If the above solution won’t help you then try changing the Excel file extension.

      Follow these steps:
      1. On the C drive, Copy the filename.xlsx to find it quickly
      2. Run the command prompt as an admin
      3. By using rename commands changes the file extension “rename filename.xlsx to .xls”
      4. Now open the file in Excel

      Hope now the error is fixed.

      Reply
  7. Robert V. Miller says:
    November 22, 2018 at 9:04 am

    After updating new security patches of Excel file, I have encountered the error message ‘file is corrupt & cannot be opened’ while opening file. To get rid of this error, I tried Stellar Repair for Excel software demo version and preview all recoverable Excel data. After that, I have purchased the activation key and successfully saved the recoverable files. This software truly a lifesaver.

    Reply
    1. Eric Simson says:
      November 22, 2018 at 9:07 am

      We appreciate your trusting on Stellar softwares! Glad it was quick and easy for all of us!!!!

      Reply
  8. Henrietta Hill says:
    April 23, 2018 at 10:41 am

    Yesterday, I had encountered the same error in Excel 2016. Can I use this one tool for the latest version of Excel file?

    Reply
    1. Eric Simson says:
      April 23, 2018 at 6:54 am

      Hi Henrietta,

      The tool supports the latest version i.e. Excel 2016.

      Reply

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Table of Contents    

  1. About the Error
  2. Conclusion

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